Starting a career in real estate is super exciting! But there’s a lot to learn. One of the biggest tools new agents need to master is the CRM — Customer Relationship Management system. It helps agents keep track of clients, follow-ups, schedules, and more.
To make this easier, we’ve rounded up 6 top CRM training modules every new real estate agent should take. These modules are fun, simple, and packed with everything you need to know to hit the ground running!
1. CRM Basics 101
This is where it all begins. Newbies get a tour of the CRM system and learn what it can do. Think of it as the welcome party!
- How to log in and set up your profile
- Navigating the dashboard with ease
- Understanding leads, contacts, and deals
It’s the perfect start for agents who’ve never used a CRM before.

2. Mastering Contact Management
People — that’s what real estate is all about! This module teaches agents how to manage contacts like pros.
- Adding and editing client info
- Tagging and categorizing leads
- Using notes and follow-up reminders
Good contact management = happy clients and more deals closed!
3. Following the Funnel
A sales funnel might sound tricky, but it’s super simple. This module breaks it down in bite-size pieces.
- Understanding the client journey
- Moving leads through each stage
- Tracking progress and staying organized
Like a GPS for sales — you’ll always know where your client stands.
4. Automation Magic
Want to save time? This module shows how to automate routine tasks so you can focus on closing deals.
- Setting up email drip campaigns
- Creating auto reminders and alerts
- Scheduling follow-ups without lifting a finger
Smart agents work hard. Smarter agents let the CRM do it for them!

5. CRM on the Go
Real estate doesn’t happen behind a desk. This module teaches agents how to use CRM tools anytime, anywhere.
- Using the mobile CRM app
- Capturing new leads on the road
- Managing tasks between showings
Be the agent who closes a deal from a coffee shop or even your car (safely, of course!).
6. Reports and Insights Made Easy
Want to grow your business? You need data. But don’t worry — this module makes analytics fun and easy!
- Tracking your top-performing strategies
- Understanding client trends and behavior
- Improving your pipeline using data
No spreadsheets to fear here — just clear charts that show what’s working!

Bonus Tips for Trainers
Want to keep new agents excited and engaged? Try this:
- Use real-world examples in every module
- Keep videos short and interactive
- Encourage new agents to practice tasks in real time
Final Thoughts
Training doesn’t have to be boring. With these 6 modules, your new agents will be confident CRM users in no time. Better yet, they’ll use these tools to deliver amazing service and grow their client base fast.
So break up those lessons, mix in a little fun, and get your agents CRM-ready today!